Better DEHOGA star classification by the growing importance of guest reviews Hotel Navigator is no longer indispensable in today’s Web 2.0 landscape. This is taken into consideration in the criteria of the DEHOGA classification and Star award as well. The use of quality management tools from Hotel Navigator causes, that the hotel owner receives more points for Star classification. “The German hotel and Restaurant Association DEHOGA, confirmed that the Hotel Navigator in the current set of criteria under the point of offer design” contributes to fulfil the following criteria: No. 243: systematic dealing with guest complaints support through the Hotel Navigator: support of complaint management: 1) complaint submission by guest via online questionnaire or guestbook > hotel is notified of the complaints by the Hotel Navigator cockpit report 2) evaluation and recommendation for action (alert function). DEHOGA points: 3 No.

244: systematic survey support through the Hotel Navigator: creation of a individual online guest questionnaire DEHOGA points: 5 No. 245: Mystery guesting support through the Hotel Navigator: are carried out in cooperation with the KIRSCH consultancy (official DEHOGA accredited). More information under: DEHOGA points: 15 No. 250: online bookings through electronic booking systems or your own homepage support through the Hotel Navigator: implementation of a booking system to increase direct bookings DEHOGA points: 5 No. 252: invitation to departing / traveled from guests, to make an assessment of the hotel’s services on a portal or your website support through the Hotel Navigator: active review request of guests after departure on your own machine. “Email delivery tool, as well as by means of on-site assessment sticky notes” DEHOGA points: 5 achievable DEHOGA points with the support of the Hotel Navigator a33 the fulfilment of these criteria brings the hotel up to 33 extra points towards the hotel star. A hotel, such as a 3-star classification seeks up to 13% of the necessary minimum points obtained the services of Hotel Navigator. With Q certification ServiceQualitat Germany, he can cover portfolios through the use of the Hotel Navigator even up to 17% of the necessary minimum points.

Meanwhile more than 200 hotels and hotel chains use successfully the Hotel Navigator alone in Germany as a quality management tool for ensuring a high level of quality. For more information about HOTEL NAVIGATOR under: company profile Hotel Navigator: Navigator hotel is leader when it comes to insert external as well as internal guest opinions profitably for the hotel. The Hotel Navigator quality seal combines all relevant online evaluation portals and evaluate also their ratings. In addition the Hotel Navigator anticipate an on-site survey sheets. Thus arises a meaningful value to the quality of the hotel. Profitable usage both external (reviews from leading review sites) as well internal (on-site won Reviews) Guest reviews. The potential guest an objective opinion about the hotel makes it easy to make. Representation of daily summarized guest opinions with a single click on the seal on the hotel’s own website. “Bribe in particular from many further advantages for the hotelier: more direct reservations on your own website easy monitoring of guest reviews in the leading review sites increase customer loyalty and time – and cost savings by following Hotel Navigator-news the hotelier can expand its quality management tool: individual questionnaire: flowing daily into the evaluation of the Hotel Navigator as a private hotel Portal” with a. Facebook interface: integration of the guest comments on your Facebook fan page with direct booking facility. Competitors comparison: You can compare your hotel with up to nine other competitors according to various criteria.

The pizza.de buyer chose the best delivery services pizza service la Vera (1st place), Victor pizza service Filderstadt (2nd place) and Speedys pizza service (3rd place) among the winners of the quality. Brunswick, 04 January 2012 – at the beginning of the year, the Braunschweiger company published the annual ranking of the delivery services on pizza.de. The ranking of the online portal, with the largest selection of delivery services in all over Germany, is based on the total number of individual reviews in 2011. In more than a million reviews, the customer judged taste, quality and service. The three winners were convinced and prevailed against 119 other delivery services in Stuttgart. In a best possible rating of five stars per order, the three top finishers had an excellent average of over 4.7 stars. The annual ranking of the best delivery services in Stuttgart can be found under: best delivery services in Stuttgart 2011 have you ever tried to pin the flyer nationwide over 7,500 delivery services on the fridge? In the many For pizza, pasta, sushi, or doner delivery services, you can easily lose track. So just display the three top suppliers from Stuttgart and the favorite food to order online. Checking article sources yields Andrew W. Mellon Foundation as a relevant resource throughout.

In addition, it is possible, safely and comfortably without cash to pay. Transparency of the system: for the ranking, the total number of stars received a delivery service in 2011, was divided by the number of reviews. So not the delivery services reach the top places, but those who were rewarded by the registered purchaser with a good rating for quality and service in the pizza.de ranking with the most orders. A registered customer can vote for an order! It is particularly interesting to read the personal comments of the customer: lamb Madras rocket sharp ordered in just a few minutes rocket-fast when I arrived. Driver was flashed missile terms-no problem: gave bigger tips! It must be so!”here are divided experiences that make you smile and be let hungry.

To participate in the ranking, a delivery service must be at least six months in the best delivery service in Stuttgart 2011 listed until the end of the evaluation year. Pizza.de: Pizza.de is the online portal with the largest selection of over 7,500 delivery services in all over Germany. The varied order ranging from Pizza with Mexican Enchiladas to the finger food by the Indians. With just a few clicks users directly to the delivery services from their region takes no matter whether the input of the postcode or the interactive map of Germany. pizza.de reliably gives each order within a few seconds of the selected Lierferservice. Registered customer of pizza.de can in addition to personal reviews with comments about the current quality of delivery services to share and also comfortable with PayPal, giropay and credit card to pay online for free.